Returns
If you are not satisfied with the order via our webshop, you can indicate within 14 days after receiving the item(s) that you wish to return the item(s). You can use the packing slip that is in the package for this. Do you no longer have this at your disposal? Then you can download and print the form again here .
NB:
-We apply different terms and conditions for sale products.
-We do not provide warranty on stones, beads, buttons, glitter and fabric pilling.
-If the product and/or packaging is damaged to such an extent, we may charge you for any reduction in value.
Refund: We will refund the amount due within 14 days of receipt of your return, provided that the product has already been returned in good order in the original packaging and in accordance with our established conditions.
How do I return my package?
- Please put the items you wish to return in the original packaging, unworn with the tags attached, for (home) accessories you must return it in the original packaging without any signs of use.
2. Please include a completed return form before sealing the package, make sure the return form is fully completed.
4. Confirm our return address on the package:
Macy Lifestyle, Trintel 52, 1141 DR, Monnickendam
5. Send your return via PostNL, DHL, or another shipping service. If you want to keep an eye on the package, we advise you to send your return with a Track & Trace code.
6. PLEASE NOTE: We cannot be held responsible if a return package is not delivered to us or the package is lost.
Return address:
Macy Lifestyle
Trintel 52
1141 DR Monnickendam
XOXO – Macy Lifestyle